Terms of Service

Last updated: November 28, 2025

1. Agreement to Terms

By accessing and using Uphold's services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use our services.

2. Description of Services

Uphold provides a digital money platform that allows users to:

  • Buy, sell, and hold cryptocurrencies
  • Trade precious metals
  • Exchange fiat currencies
  • Send and receive digital assets
  • Access real-time market data

3. Account Registration and Security

To use our services, you must:

  • Provide accurate and complete information during registration
  • Maintain the security of your account credentials
  • Comply with our Know Your Customer (KYC) requirements
  • Notify us immediately of any unauthorized access
  • Be at least 18 years old (or the age of majority in your jurisdiction)

4. Prohibited Activities

You agree not to:

  • Use our services for any illegal or unauthorized purpose
  • Engage in money laundering or terrorist financing
  • Manipulate markets or engage in fraudulent trading
  • Access another user's account without permission
  • Interfere with the operation of our platform
  • Violate any applicable laws or regulations

5. Fees and Charges

Our fee schedule is available on our website and may be updated from time to time. You agree to pay all applicable fees for transactions and services. Fees are non-refundable except as required by law.

6. Risk Disclosure

Important Risk Warning:

Trading digital assets involves significant risk. Prices are volatile and you may lose some or all of your investment. Past performance does not guarantee future results. Only invest what you can afford to lose.

7. Limitation of Liability

To the maximum extent permitted by law, Uphold shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or use, arising out of your use of our services.

8. Intellectual Property

All content, trademarks, and intellectual property on our platform are owned by Uphold or our licensors. You may not use our intellectual property without written permission.

9. Termination

We may suspend or terminate your account at any time for violation of these terms or for any other reason. Upon termination, you must cease using our services and may withdraw your funds subject to applicable regulations.

10. Governing Law

These terms are governed by the laws of the jurisdiction where Uphold is incorporated. Any disputes shall be resolved through binding arbitration.

11. Contact Information

If you have questions about these Terms of Service, please contact us at:

Email: legal@uphold.com

Address: Uphold, Inc., Legal Department

12. Changes to Terms

We reserve the right to modify these terms at any time. We will notify you of material changes via email or through our platform. Your continued use constitutes acceptance of the updated terms.